Returns & Cancellations

We want you to love every Anantya product. If something isn’t right, we’re here to help — within reason and hygiene standards.

Returns Policy

1. Eligibility for Returns

You may return unopened and unused products within 14 days of delivery for a refund or exchange.

Important:

• Returns will not be accepted if the product is opened or used.
• Due to the nature of skincare, we cannot accept returns on products that have been opened for hygiene and safety reasons.

2. How to Initiate a Return

Contact our Customer Care team within 14 days of receiving your order:
anjani@anantya.earth
Please include your order number and reason for return.

3. Return Shipping

• Customers are responsible for return shipping costs unless the product was received damaged or defective.
• We recommend using a trackable shipping service to ensure safe delivery.

5. Damaged or Defective Products

• If you receive a damaged or defective item, contact us immediately with your order details and clear photos.
• We will offer a replacement or full refund at no additional cost.

Cancellations

1. Cancellation Window

• Orders may be canceled within 12 hours of placing them, provided they haven’t been processed or shipped yet.
• If your order has already been processed or shipped, it cannot be canceled — please refer to our Returns Policy.

2. Refunds for Cancellations

If canceled in time, a full refund will be processed within 5–7 business days to your original payment method.